| Subject: | Information for Dead Battery |
| Attention: | Proceed with this repair ONLY if the bulletin number is listed in the Global Warranty Management / Investigate History link (GWM/IVH) in the Service Information section. |
|
Brand: |
Model: |
Model Year: |
VIN: |
Engine: |
Transmission: | ||
|---|---|---|---|---|---|---|---|
|
from |
to |
from |
to | ||||
|
Cadillac |
ATS |
2015 |
2017 |
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|
CTS |
2015 |
2017 |
|||||
|
Escalade |
2017 |
2017 |
|||||
|
Chevrolet |
Corvette |
2017 |
2017 |
||||
|
Silverado |
2017 |
2017 |
|||||
|
Suburban |
2017 |
2017 |
|||||
|
Tahoe |
2017 |
2017 |
|||||
|
GMC |
Sierra |
2017 |
2017 |
||||
|
Yukon Models |
2017 |
2017 |
|||||
|
Involved Region or Country |
North America |
|
Additional Options (RPOs) |
UE1 |
|
Condition |
Some customers may comment on the following conditions:
|
|
Cause |
This condition may be caused by the OnStar® module staying awake, drawing power from the battery. |
|
Correction |
Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation. |
No parts are required for this repair.
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
|
Labor Operation |
Description |
Labor Time |
|---|---|---|
|
2881908* |
Charge Battery and Re-configure OnStar® Module |
0.3 hr |
|
*This is a unique Labor Operation for Bulletin use only. |
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Article ID: 1384
Created: October 19, 2017
Last Updated: October 19, 2017
Online URL: https://www.corvetteactioncenter.com/tech/knowledgebase/article/2017-corvette-service-bulletin-17-na-327-information-for-dead-battery-1384.html